Policy Guidelines

YES is one software product of Crown Financial Ministries. "Crown Financial Ministries" or "Crown" always includes all headquarters staff, YES Network, Nation Leaders, user hired YES consultants and our software service provider: Pantheon. Crown Financial Ministries is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Crown Financial Ministries Web site and governs data collection and usage. Our Privacy Policy is to inform you of our privacy practices and principles regarding your information. By using the Crown Financial Ministries website, you consent to the data practices described in this policy.

Crown Financial Ministries complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Crown Financial Ministries has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/ Crown Financial Ministries is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

In compliance with the US-EU and Swiss-US Privacy Shield Principles, Crown Financial Ministries commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact Crown Financial Ministries at: feedback@crown.org

Collection of your Personal Information

Crown Financial Ministries collects personally identifiable information, such as your e-mail address, name, birth date, home or work address or telephone numbers. To continuously improve your service and tailor our subsequent communications to you, we may ask for additional information, such as your demographics, comments, professional interests, and contact preferences.

There is also information about your computer hardware and software that is automatically collected. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Crown Financial Ministries for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Crown Financial Ministries Web site.

Sharing your Personal Information

Crown Financial Ministries collects and uses your personal information to operate the Crown Financial Ministries Web site and deliver the services you have requested. The identity of all who contact us through this website will be kept confidential.

Crown Financial Ministries never sells, rents, leases, or exchanges your Personal Information to third parties. Your Personal Information will only be shared if we have a good-faith belief that access, use, preservation, of disclosure of the information is reasonably necessary to:

Meet any applicable law, regulation, legal process, or enforceable governmental request;
Detect, prevent, or otherwise address fraud, security, or technical issue; or
Protect against harm to the rights, property or safety of Crown Financial Ministries, our users, or the public as required or permitted by law.

If there are external third party affiliates on our web site, your donor information will not be shared directly with them. Crown Financial Ministries values and respects your privacy. If you desire for your information to be shared, we may from time to time, provide an optional sign-up opportunity on our web site for you to choose to share your information. Your Personal Information will not be transferred to a third party without your consent.

Crown Financial Ministries may share data with trusted partners to send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited via legal documents from using your personal information except to provide these services to Crown Financial Ministries, and they are required to maintain the confidentiality of your information.

Data is shared with the user, Crown Financial Ministries (YES staff and network/nation leaders), Crown’s service provider: Pantheon, and a user hired YES consultant.

Using your Personal Information

Crown Financial Ministries uses your information to understand your needs, your interests, and provide you with better service. The use of Personal Information will be limited to the internal purposes of Crown Financial Ministries and only to further our ministry activities and purposes. Crown Financial Ministries may use your personally identifiable information to:

Provide you with the information, services, or products, you request
Complete any transactions you request or issue donation tax receipts. Your credit card number and bank account information are only used for donation processing or purchases you made and are not retained for any other purposes.
Communication with you about your account and transactions with us
Send you information about our ministry or features on our websites and applications
Personalize content and experiences on our website and applications
Provide promotional information about our ministry activities
Optimize or improve our product, services, and operations
Collect statistics about our websites' usage and effectiveness and to personalize your experience
Detect, investigate, and prevent activities that may violate our policies or be illegal.

Crown Financial Ministries Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Crown Financial Ministries or the site; (b) protect and defend the rights or property of Crown Financial Ministries; and, (c) act under exigent circumstances to protect the personal safety of users of Crown Financial Ministries, or the public.

Crown Financial Ministries encourages you to review the privacy statements of Web sites you choose to link to from Crown Financial Ministries so that you can understand how those Web sites collect, use and share your information. Crown Financial Ministries is not responsible for the privacy statements or other content on Web sites outside of the Crown Financial Ministries and Crown Financial Ministries' family of Web sites.

You have the right to access what information Crown Financial Ministries has stored on you, free of charge. To access this information, please make a request by emailing feedback@crown.org.

You have the right to erase your stored personal information from Crown Financial Ministries’ database. To do so, please login to your account and select this option under the Account Profile settings. All personal information will be erased from our servers. Only your results, gender, and birth year will be retained for research purposes, but will no longer be attached to you personally.

Use of Cookies

The Crown Financial Ministries Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Crown Financial Ministries pages, or register with Crown Financial Ministries site or services, a cookie helps Crown Financial Ministries to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Crown Financial Ministries Web site, the information you previously provided can be retrieved, so you can easily use the Crown Financial Ministries features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Crown Financial Ministries services or Web sites you visit.

Security of your Personal Information

Crown Financial Ministries secures your personal information from unauthorized access, use or disclosure. Crown Financial Ministries secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.